It is possible to regret a purchase from 2trendy. All you need to do is return the package within 14 days after having received it. It is also possible to have it returned if you deny receiving it on the actual delivery day. The price of your purchase will be refunded to your debit card.
If you decide to return your package, please be aware that the cost of sending it return is for you to pay. It is not paid by 2trendy.com.
If you return a package there are two things that are essential if we are to accept it. Firstly, all items have to be accounted for and they also have to be in the same condition as received. Secondly, pleae leave a note in the box with your order number. See more info at: https://www.2trendy.com/shop/cms-Returnform.html.
Your right to withdraw is therefore not possible if you use the items in a way that gives the item less value and prohibits us from selling it on.
A return package purchased by using a gift certificate, will not be refunded in cash but as a discount code, which of cause sums up to the same amount that was on the gift certificate.
If you return everything purchased except for the free gift that sometimes are included, especially when big orders are made, then 2trendy will charge that gifts sale price.
If you wish for a refund of a returned package, please type in your registration number and account number on a computer. Handwritten registration and account number will not be accepted, and if we are to receive handwritten info we will choose to transfer your money to the account used when purchase was made.
When returning your purchase from 2trendy, wanting your money refund though a bank-wire, the cost of this will be split between us, and you. This means a certain amount will be withdrawn from your money-refound.
Unless otherwise told, a return package will be sent to the address the customer has used when placing an order.
If you receive any items with a default please contact us via [email protected]
before sending the item return. If there has been no contact before returning any items that have a default, we do not offer to pay for the postage.